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Privacy Statement

Shipping Rates

Delivery of your goods

  • UK (mainland) £FREE
  • N Ireland & UK Islands / Highlands £5 (up to 30 kg)
  • BFPO - Note, Maximum Weight 2kg if Op Herick £FREE

Dear customer,

Affordable Supplements are now using Interlink Express and Royal Mail as our main carriers.

All orders that weigh 1.8kg or less (including packaging) will be sent via Royal Mail.

All orders that weigh over 1.8kg will be sent via our courier Interlink Express.

Interlink Express offers great new technology which allows us to track and trace your parcel every step along the way right from when the parcel is picked up here until it is signed for at your door.

Interlink Express also offer a fantastic 1 hour window for all deliveries they make, which provides you with plenty of time to make yourself available to take the delivery, They also send a text to your mobile phone with the 1hour window with the option of changing the delivery day by text should you need to.
Getting the order to you on the first attempt is our priority, to prevent any inconveniences for you, this way everyone is happy.

Here are some suggestions on how you can help make this happen:

  • Please ensure that someone is home to sign for the parcel. (this can be you or a friend or family member)

However please also be aware that couriers reserve the right to leave your consignment with a neighbour (please be sure to specify on your order notes if you do not want your consignment to be left with a neighbour)

If that’s not possible...

  • Arrange to have your delivery sent to your place of work; providing you have made an order with us before, we can have parcels sent straight to your workplace.

If that’s no good...

  • Maybe you have a secure place at home that your parcel can be left i.e. in a coal bunker or garden shed. Or better still you may know of a neighbour who would be able to sign for the package. (REMEMBER TO PUT ANY NOTES LIKE THIS ON YOUR ORDER) (Orders which are instructed to be left without a signature are carried out at your own risk should the parcel go missing)

Hopefully one of these options will apply to you and we will be able to get your package delivered on the 1st attempt.

Just to make things even more convenient, Interlink Express will send you an SMS direct to your mobile phone on the day when you parcel is loaded on to the van for delivery and also provide you with a 1hour window for delivery. This way you know that your parcel is due to be delivered on that day.

AS reserves the right to amend any shipping costs that have been incorrectly selected. For example; any person in Northern Ireland/BFPO/Channel Islands/Europe who does not select the correct shipping charge will have this amount automatically added to their order at the charging stage.

BFPO. We can ship to BFPO addresses free of charge, However many BFPO addresses do have weight restrictions. It is your responsibility to ensure the goods you are ordering (including packaging materials) are within the weight restrictions for your BFPO Address. If items are sent and then refused because of overweight parcels an administration charge of £10 would be applied

BFPO and International orders will be sent with DHL

Finally, we accept that unfortunately there may sometimes be occasions when, for some reason, there is a problem with delivery. It may arrive late; it may arrive damaged; it may not arrive at all. In any of these cases, we will endeavour to ensure that a replacement is arranged with the absolute minimum of fuss for you, and that you get a full refund for any postage costs you may have incurred. Incorrect delivery information as stated by the customer is the responsibility of the customer, who will be charged? 9.99 if we make a collection on their behalf.

Whilst we do try to keep all our info pages polite and user friendly, for legal reasons brought about by a minority of our customers, we do need to state that it is the customer ‘s responsibility to ensure that they are present to sign for the parcel. In no way can Affordable Supplements UK Ltd or DHL be held liable for failed deliveries unless either of those parties has been negligent in their duty to deliver. We want your purchase with us to be a pleasant experience from the first time you see our site, to the last capsule in the bottle or scoop of powder in the tub, so if at any time you are feeling let down then please give us a call and let us know what we can do to help!

Best regards and happy shopping,

Affordable Supplements (UK) Ltd

Shipping Costs Europe / Rest of World

ZONE 1

  • Belgium (B) £8 (up to 30 kg)
  • France (F) £8 (up to 30 kg)
  • Germany (D) £8 (up to 30 kg)
  • Luxembourg (L) £8 (up to 30 kg)
  • Netherlands (NL) £8 (up to 30 kg)
  • Ireland (IRL) £8 (up to 30 kg)

ZONE 2

  • Austria (A) £11 (up to 30 kg)
  • Denmark (DK) £11 (up to 30 kg)
  • Switzerland (CH) £35 (up to 30 kg)
  • Andorra (AND) £11 (up to 30 kg)

ZONE 3

  • Czech Republic (CZ) £13 (up to 30 kg)
  • Italy (I) £13 (up to 30 kg)
  • Slovakia (SK) £13 (up to 30 kg)
  • Spain (E) £13 (up to 30 kg)

ZONE 4

  • Estonia (EE) £18 (for 30 kg)
  • Finland (FIN) £18 (up to 30 kg)
  • Hungary (H) £18 (up to 30 kg)
  • Poland (PL) £18 (up to 30 kg)
  • Portugal (P) £18 (up to 30 kg)
  • Slovenia (SLO) £18 (up to 30 kg)
  • Sweden (S) £18 (up to 30 kg)

ZONE 5

  • Bulgaria (BG) £26 (for 30 kg)
  • Greece (GR) £26 (up to 30 kg)
  • Latvia (LV) £26 (for 30 kg)
  • Lithuania (LT) £26 (for 30 kg)
  • Norway (N) £26 + £25 Customs (up to 30 kg)
  • Romania (RO) £26 (up to 30 kg)

ZONE 6

  • Turkey (TR) £35 (up to 30 kg)

OTHER

  • Canary/Balearic Islands £67.99 (for 30 kg)
  • Cyprus (CY) £67.99 (for 30 kg)
  • Malta (MT) £29.99 (up to 30 kg)

Affordable Supplements are now using Interlink Express and Royal Mail as our main carriers.

  • Price Match Guarantee
  • Multibuy
  • Free Shipping
  • Loyalty Points Scheme

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